Dhayari Phata, Sinhgad Road, Pune Mon - Sun: 9:30 AM - 8:30 PM
+91 96894 03508

Support & Resources

Quick answers, care tips, and where to reach us when you need a hand.

Troubleshooting

Quick Fixes Before You Call

Try these first — and if the issue persists, our team is a call or WhatsApp away.

AC Not Cooling Properly

Check the thermostat setting, clean or replace the air filter, and make sure the outdoor unit isn't blocked. Low cooling can also mean low refrigerant — avoid opening the unit yourself.

Water Leakage From Indoor Unit

Usually caused by a blocked drain pipe or dirty filter. Switch off the unit and avoid placing anything below the leak until a technician checks the drain line.

Unusual Noise or Vibration

Loose mounting brackets, a worn fan or debris in the outdoor unit are common causes. Continued use with unusual noise can damage the compressor — get it inspected soon.

Remote or Display Not Responding

Replace the remote batteries first, and check nothing is blocking the receiver on the indoor unit. If the display itself shows an error code, note it down before calling us.

Bad Odor From the AC

Often caused by mould or dust buildup in the filter or coil. A filter clean or professional service usually resolves it within one visit.

AC Not Switching On At All

Check the MCB/circuit breaker and stabilizer (if used) before assuming a unit fault. If power is fine and it still won't start, avoid repeated attempts and call us.

FAQs

Frequently Asked Questions

How do I choose the right AC tonnage for my room?

As a rough guide, a 1 Ton AC suits rooms up to ~120 sq. ft., 1.5 Ton up to ~180 sq. ft., and 2 Ton up to ~250 sq. ft. — but sunlight exposure, floor level, and room usage all matter. Tell us your room size during a free site visit and we'll recommend the right capacity.

How often should I get my AC serviced?

We recommend servicing before every summer season (at least once a year for home use, twice a year for heavy commercial use). Our AMC plans handle this scheduling automatically.

What's the difference between split and ductable AC?

A split AC cools one room with a visible indoor unit. A ductable AC uses hidden ducting to cool multiple rooms or a large open area from a single system, with no visible indoor units.

Do you provide Annual Maintenance Contracts (AMC)?

Yes — our AMC plans cover scheduled servicing, filter cleaning and performance checks. See our Services page or contact us for AMC pricing based on your number of units.

Which areas in Pune do you service?

We primarily serve Sinhgad Road, Dhayari, Dhayari Phata, Narhe, Nanded Phata, Warje and nearby areas — see the Service Locations section below. Contact us to confirm coverage for your specific location.

Is gas refilling covered under manufacturer warranty?

Refrigerant gas top-up due to normal wear is usually a chargeable service, while a genuine manufacturing defect is typically covered — this depends on your product's specific warranty terms. Share your model and purchase date with us and we'll confirm.

Product Care

Simple Habits That Extend AC Life

A little regular care goes a long way toward avoiding breakdowns and keeping your electricity bills in check.

  • Clean or replace the air filter every 3–4 weeks during heavy use.
  • Keep the outdoor unit clear of leaves, dust and direct obstruction.
  • Set the thermostat to 24–26°C for efficient, comfortable cooling.
  • Avoid frequent on/off cycling — it strains the compressor.
  • Schedule a professional service at least once a year.
  • Use a voltage stabilizer in areas with unstable power supply.
Product Warranty

Warranty Support

Warranty coverage (typically 1 year comprehensive plus extended compressor coverage on most Daikin units) varies by product and model. Share your invoice or model number with us and we'll confirm your exact warranty status and help you raise a claim if needed.

Check My Warranty
Service Locations

Where We Operate

Our shop is based on Sinhgad Road, and we regularly service the following areas around Pune:

Sinhgad Road Dhayari & Dhayari Phata Narhe Nanded Phata Warje Vadgaon Budruk

Not seeing your area? Contact us — we often service just outside this list too.

Keep Your AC Running Efficiently Year-Round

Ask about our Annual Maintenance Contracts (AMC) — scheduled servicing, filter cleaning and performance checks.

Ask About AMC Talk to Our Team